Privacy, cookies & terms of use
Privacy Policy, Cookie Policy & Terms of Use
Last Updated: September 30, 2026
These Privacy Policy, Cookie Policy and Terms of Use ("Terms") describe how Future Smiles Denture Clinic ("Future Smiles," "we," "us," or "our") collects, uses and protects information when you visit or interact with our website and related online services (collectively, the "Service").
By using our website, you agree to these Terms. Where consent is required for certain cookies, communications or uses of personal information, we will request that consent separately.
1. Information We Collect
1.1 Personal Information
Depending on how you interact with Future Smiles, we may collect information such as:
Your first and last name
Email address
Telephone number
Address or general location information
Appointment or consultation requests
Information you provide through website forms, quizzes or assessments
Information about the denture service or treatment you are interested in
Communications you send to Future Smiles
Financing-related inquiries or information you choose to provide
Other information you voluntarily provide to us
Please do not submit sensitive personal or medical information through a general website contact form unless the form specifically requests that information.
1.2 Website and Device Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser and device type
Operating system
Pages visited
Referring website or source
Approximate geographic area
Date and time of visits
Interactions with website features, forms and buttons
Advertising and campaign attribution information
This information may be collected using cookies, pixels, tags and similar technologies.
2. How We Use Your Information
Future Smiles may use information collected through the website to:
Respond to questions and inquiries
Process appointment and consultation requests
Provide information about denture services
Personalize your website experience
Follow up regarding services you have requested
Operate and improve our website
Understand how visitors find and use our website
Measure advertising and marketing performance
Prevent fraud, misuse or security incidents
Maintain appropriate business records
Comply with applicable legal and regulatory requirements
We may send promotional emails or other electronic marketing communications where you have provided consent or where otherwise permitted by applicable Canadian law. You may unsubscribe from promotional communications at any time.
3. Cookies and Similar Technologies
Future Smiles uses cookies and similar technologies to operate the website and understand how visitors interact with it.
Cookies may include:
Necessary Cookies
These cookies support essential website functionality, security, navigation and form operation.
Analytics Cookies
These technologies help us understand website traffic, page performance and how visitors use our website.
Advertising and Measurement Cookies
Where used, these technologies may help us understand advertising performance, measure conversions and provide more relevant advertising.
Functional Cookies
These may remember certain selections or preferences to improve your website experience.
Where required, non-essential cookies will only be activated after you provide consent.
You can accept or decline optional cookies through our cookie consent controls. You may also manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.
4. Third-Party Services
Our website may use or link to third-party services for functionality such as:
Consultation requests
Website analytics
Advertising and conversion measurement
Maps and directions
Financing applications
Video or media content
Customer relationship management
Website hosting and security
When you interact directly with a third-party service, that provider may collect and process information according to its own privacy policy and terms.
For example, if you choose to apply for financing through a third-party financing provider, information submitted directly to that provider is subject to the provider's privacy practices and terms.
5. Sharing Your Information
Future Smiles does not sell your personal information.
We may disclose information where reasonably necessary:
To service providers that help us operate our website or business
To technology, hosting, analytics or communications providers
To professional advisers where required
To comply with applicable laws, regulations, court orders or legal processes
To protect the rights, safety, security or property of Future Smiles, our patients or others
In connection with a business transaction, restructuring, merger or sale, subject to applicable privacy requirements
Service providers are expected to handle personal information appropriately and only for authorized purposes.
6. Data Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration or destruction.
No website, electronic communication or internet-based system can be guaranteed to be completely secure. You should therefore avoid transmitting highly sensitive information through general website forms unless specifically requested.
7. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide requested services, maintain appropriate business records and satisfy applicable legal or regulatory requirements.
8. Your Privacy Choices
Subject to applicable law, you may contact Future Smiles to ask about personal information we hold about you or to request that inaccurate information be corrected.
You may also:
Withdraw consent where processing is based on consent, subject to legal or contractual restrictions
Unsubscribe from promotional electronic communications
Adjust optional cookie preferences through our website's cookie controls
Configure your browser to restrict or delete cookies
9. Website Information Is Not Medical Advice
Information provided on this website is for general informational purposes and is not intended to replace an examination, diagnosis or individualized advice from a qualified denturist, dentist, physician or other healthcare professional.
Information presented on the website should not be relied upon as a diagnosis or guarantee of treatment suitability or results.
If you are experiencing a medical or dental emergency, contact an appropriate healthcare provider or emergency service.
10. Treatment Information and Results
Descriptions of denture services, procedures, expected timelines, benefits or outcomes are provided for general information.
Individual circumstances and results vary. A consultation and appropriate assessment may be required before Future Smiles can determine whether a particular denture service or treatment is appropriate for you.
11. External Links
Our website may contain links to third-party websites and services.
Future Smiles is not responsible for the content, availability, security or privacy practices of websites operated by third parties. Accessing a third-party website is subject to that provider's own terms and privacy policies.
12. Copyright and Intellectual Property
Unless otherwise stated, website content, including text, graphics, photographs, designs, logos, videos and other materials, is owned by or licensed to Future Smiles Denture Clinic and is protected by applicable copyright, trademark and other intellectual property laws.
Website content may be viewed and used for personal, non-commercial purposes. Content may not be copied, republished, modified, reproduced, distributed or commercially exploited without prior written permission, except where permitted by law.
13. Acceptable Use
You agree not to use the website:
For unlawful or fraudulent purposes
To interfere with the operation or security of the website
To attempt unauthorized access to website systems or information
To introduce malicious software or harmful code
To scrape, reproduce or commercially exploit website content without authorization
14. Changes to This Policy
Future Smiles may update these Privacy Policy, Cookie Policy and Terms of Use from time to time to reflect changes to our website, services, technology or legal requirements.
The "Last Updated" date at the top of this page will indicate when the policy was most recently revised.
15. Contact Future Smiles
Questions or concerns regarding this policy, your personal information or the privacy practices of Future Smiles may be directed to Future Smiles Denture Clinic.
Our current clinic addresses, telephone numbers and other contact information are available on the Future Smiles website and location pages.
For privacy-related requests, please identify that your inquiry relates to Privacy so it can be directed appropriately.